Contact Us
Got a question about a platform we've reviewed, spotted something that needs correcting, or want to know more about how we put our sweepstakes casino comparisons together? This page explains the best ways to reach the theflyroom.com team.
How to Reach Us
We're a small, editorially independent team focused on researching and reviewing new sweepstakes casinos for US players. We read every message that comes in and aim to respond within two business days. The quickest way to get a useful reply is to be specific — tell us which platform or page you're referring to and what you'd like to know.
You can reach us by email at: [email protected]
What We Can Help With
- Factual corrections — If you believe information on a review or comparison page is out of date or inaccurate, let us know and we'll investigate. Include the page URL and the specific detail you're questioning.
- New platform suggestions — We regularly update our coverage of new sweepstakes casinos in the US. If you think a platform deserves a look and we haven't covered it yet, we're open to hearing about it.
- Editorial questions — Curious how we assess platforms, what our ratings mean, or how our ranking process works? We're happy to explain. You can also read more on our About Us page.
- Responsible play concerns — If you or someone you know is finding it difficult to manage their time or spending on sweepstakes platforms, we're not a helpline, but we can point you toward the right resources. Our Responsible Gambling page has guidance and links to support organisations.
- Partnership and press enquiries — If you represent a sweepstakes casino operator and want to discuss how your platform is represented on this site, please use the email above and mark your subject line clearly. We review all enquiries, though commercial relationships never influence our editorial ratings or rankings.
What We Can't Help With
We're an independent comparison and review site — we don't operate any sweepstakes casino platform, and we don't have access to player accounts, coin balances, redemption requests or promotional codes. For anything account-specific, you'll need to contact the platform directly through their own customer support channels.
We're also not in a position to offer legal advice about sweepstakes casino availability in your state. Laws and operator eligibility lists change frequently. If you're unsure whether a platform is available where you live, check the operator's own terms and, where relevant, consult your state's relevant authority. Our Terms and Conditions set out our editorial position in full.
About the Information on This Site
Every platform featured on theflyroom.com has been researched by our editorial team. We review welcome offers, dual-currency structures (Gold Coins and Sweepstakes Coins), eligible states, redemption conditions and the no-purchase-necessary entry options that are central to the sweepstakes model. Our editorial ratings reflect that research, not commercial relationships.
We update pages regularly, but sweepstakes casino offers, terms and state availability can change without notice. Always verify the current terms directly with the operator before signing up or making a purchase.
A Note on Response Times
We aim to reply to all genuine enquiries within two working days. Messages sent over US public holidays may take a little longer. We don't respond to bulk outreach, unsolicited link requests, or messages that aren't relevant to the content on this site.
Thank you for taking the time to get in touch. Honest, reader-first information about sweepstakes casinos is what this site is built around — your feedback helps us keep it that way.